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November 17, 2022

A representative survey was conducted among those using electronic payment solutions in Hungary

The Electronic Payment Service Providers’ Association (EFISZ) arranged for a new, country-wide representative survey to be conducted: this time, the Association conducted the survey among users of electronic payment solutions.

The representative sample was taken in late September and in October 2022 among the Internet-user adult population, the market survey was conducted by querying 1,500 persons online. The questions of the survey mostly referred to the use of electronic payment solutions.


As in the summer of 2022 (94-93-84 per cent), the survey also concluded this autumn that, of cashless payment solutions, bank transactions (94 per cent), bank card payments (90 per cent) and online payments (81 per cent) were the most popular among Internet-user Hungarian adults.


Nearly nine tenth (89 per cent) of Internet-user Hungarian adults typically used at least one electronic payment solution during their purchases. Respondents mostly paid using electronic means while shopping (76 per cent) and for online purchases (71 per cent). Public utility bills are typically paid by bank card (38 per cent).


Half of those using cashless payment solutions pay using electronic means more often than in cash and, just like in the summer of 2022, 59 per cent still prefer to pay using alternative payment solutions.
The majority of those using electronic payment solutions (87 per cent) uses cashless payment at least once a week, 35 per cent of them at least once a day. Compared to the previous data sample (42 per cent), the proportion of those using electronic payment solutions on a daily basis decreased by 7 percentage points in autumn 2022.


The majority of Internet-user Hungarians know instant payment and QR-code payment (56-58 per cent), however, the former is used by twice as many than the latter (40-21 per cent).


Of those respondents who believe that electronic payment solutions have an outstanding advantage, 35 per cent ranked swiftness as number one.


A quarter of respondents who only use cash (26 per cent) would not use electronic payment solutions for any of the above possibilities, 17-17 per cent of them would pay using electronic means if such payments were safer or if discounts were awarded for such payments.


Every second respondent (53 per cent) finds information on payment solutions using online advertisements and websites.

EFISZ

EFISZ_Piackutatas_2022-osz_EN-3

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